Each month, we recognize one Service Professional who has demonstrated a level of service that goes above and beyond job requirements. We are excited to announce Robert Moss (Pro ID: 100989) as April’s award winner.
We recently had the opportunity to speak with Robert about the Pro of the Month award and his experience as an OnForce Service Professional.
OF: Robert, you are being recognized as a standout in your field. What primary qualities do you think have contributed to your success?
RM: I always bring a “can do” attitude to a job. If the resolution to an issue is not easy or obvious, I will try everything I can think of to resolve it with the resources at hand. I will go and buy a part or tool if needed to avoid a second visit.
OF: What are your initial thoughts on being selected as OnForce’s Pro of the Month?
RM: I’m both a bit surprised, and honored to be selected.
OF: We are certainly honored to have you as one of our awesome Professionals. What qualities do you feel contributed to your success in this current role?
RM: There is no substitute for the years of experience I have gained working for many different buyers and clients in a wide variety of environments. That made it easy to assess the actual situation at the site without being certain what to expect, and what was needed to resolve it.
OF: What is one of the best things about being an independent Service Professional?
RM: That’s easy! I like controlling my time and choosing exactly the type of work I want to do.
OF: Now, inversely, what do you think might be one of the hardest?
RM: What is one of the hardest? Lack of control of the workflow; having a slow period with not enough, followed by more work offers than I can possibly handle at one time.
OF: Understandable. What do you think motivated you to enter the workforce as an independent service professional versus taking more of a traditional career path?
RM: My other career as a part-time actor required the flexibility that and independent contractor has.
Q: That is great, we hope you’re having as much success acting as you have had with OnForce! Do you happen to have any words of wisdom for Professionals who may be starting out in the independent workforce?
RM: Yes. Listen carefully and take good notes when working with systems or equipment you are not familiar with. And never be afraid to ask questions whenever you are unsure of something. It does not make you look ignorant, but rather that you care enough to make sure the job is done properly.
Robert, we thank you for all your hard work and congratulations on being our April Pro of the Month!
Read more about Robert and view a complete list of our previous Pro of the Month winner at OnForce.com. Be sure to check back next month to find out who snagged the Pro of the Month title in May!
About the Pro of the Month Awards
The OnForce Pro of the Month program recognizes select members of the independent workforce who consistently deliver high quality service. Recipients of this award have demonstrated a level of dedication that goes above and beyond job requirements. As a member of the OnForce talent community, these Service Professional have been identified as a standout performer in the field.