Let’s face it, workforce management techniques of the 20th century are just not going to cut it for the 21st century. That’s where T2T workforce management comes in.
But what is a T2T workforce you ask?
T2T (or “Task-to-Talent”) work arrangements are for shorter-term assignments (“tasks”) rather than lengthier traditional contingent work arrangements. With T2T, you enlist freelancers or independent contractors with a specific skill set to complete highly specific tasks on-demand as needed.
If you answer yes to even one of the following signs below, it is essential for you to consider utilizing a T2T (Task to Talent) contingent workforce.
- You constantly struggle with matching the skills of your fixed workforce with the work that needs to be done.
- You are embracing “statements of work” as a means to extend your workforce.
- Your use of contingent workers is on the rise and isn’t expected to slow down soon.
- Your workforce is aging and you are expecting resource gaps as employees retire.
- You are caught between finance’s constant request to cut hiring costs for temporary freelancers/contingent workers and management’s desire to hire more short-term workers.
You can relate. Now what?
Perhaps your company isn’t ready to embrace the T2T workforce because they prefer to do it the “way we’ve always done it.”
However, once you understand how much money and time is saved by using a T2T workforce, the executives would be remiss not to jump on the bandwagon. Let’s look at some example situations and solutions—to satisfy you, your finance department and management!
Do you have gaps in your business’s workload?
You are the creative director at a marketing firm and are responsible for the company’s website designers. However, the amount of work varies throughout the year. Your full-time employees are on a “roller coaster” working long hours with periods of down time (low utilization) sprinkled in between. Using a T2T contingent workforce can create a more stable and satisfying working environment for your employees while increasing overall workforce efficiency using variable resources on-demand.
Do you have a quick task that needs to be accomplished?
You handle the service projects for your company. You have multitudes of POS systems that need to be installed by qualified technicians. You currently don’t have the bandwidth to complete the installations internally. Also, once the installations (tasks) are completed, you won’t need these technicians anymore. With T2T, you get those POS systems installed on-demand when needed.
Are you spending money to train your workers in skills that they will only use once?
Let’s consider the example above. Your staff technicians are great but many don’t have POS training. And remember, these POS installation tasks may only be needed once depending on the projects you win. Utilizing a contingent workforce that specializes in POS installation eliminates the time to train your employees.
Are many of your seasoned employees retiring soon?
You are the manager at a manufacturing plant. You have full-time employees that are soon retiring. At one time, their skills were needed on a full-time basis. Today, their workload has waned and it fluctuates. While you will sometimes need workers with those skills, you won’t need full-time employees to replace the retiring employees. A T2T workforce will allow you to “get the job done” on-demand thus increasing workforce utilization at a much more efficient cost
Let’s say you agree that Task-to-Talent sounds applicable to your business.
Obviously you still need to find qualified freelancers or independent contractors, submit work orders, manage the work and pay those workers. This could be quite costly, cumbersome and time-consuming using the outdated “way we’ve always done it.”
But where can you find workers quickly, that are qualified, certified and insured for the task at hand and not need to worry about mitigating risk?
Reach beyond traditional staffing resources and choose an online workforce platform.
You will then be able to choose, manage and pay your freelancers and independent workers almost effortlessly. An all-in-one freelancer SaaS or “WaaS” (workforce-as-a-service) cuts down on recruiting time, paperwork, invoicing, and insuring 1099 compliance. Search through the platform for workers with those exact skills and their quality ratings. You are then assured of hiring qualified workers. The freelancers and contingent workers are rated by other buyers which allow you to choose only those with excellent ratings. You can post work orders and pay workers through the service. They can even accept your work orders in real time on their mobile phones!
OnForce.com (okay, shameless plug here) is one option that can save you (a lot of) money, time and aggravation. In fact, OnForce guarantees your satisfaction on every work order. Peace of mind—we’ve got that covered.
You don’t have to jump off the diving board into the pool all at once. Just put your feet in first and select an area where you know your organization is deficient in skills and capabilities. Get some experience in using an online workforce platform. I believe you will find that it’s not just a way-out future solution to consider but is applicable to your organization’s business success right now.
For more information about the T2T workforce, download Task to Talent (T2T):
How Technology is Driving a New Contingent Work Arrangement Paradigm.