The OnForce pros are a valuable asset to our community. Over the years, we have worked to ensure that our service providers have the highest quality of technicians to leverage for all of their CE and IT requirements.  While the OnForce Pro Online Community remains strong, we decided to create a Pro Advisory Council. The ProCouncil consists of five top OnForce PowerPros who have leveraged the platform to grow their individual businesses over the years.  PowerPros are those who have demonstrated strong performance and have met certain criteria, including completing 50 work orders on the platform; taken various OnForce training; and obtaining at least a 95% rating. These members work hand-in-hand with us and provide honest feedback about the OnForce marketplace and ways we can improve.

I enjoy speaking with our pros and I try to engage them in conversation every chance I get.  Feel free to meet our Pro Council and hear from them what they hope to accomplish in the next year. They all had diverse things to say, but a couple of themes came through loud and clear: 1 – the OnForce Marketplace helps them grow their business, and 2 – our Platform has room for improvement on how it operates.

I believe we are only as good as our OnForce pros, so as we work with the Advisory Council, I want my team can get honest feedback and learn from their experiences.  We want to hear how we can improve the platform for them and our service providers, alike.

I encourage you to meet our Advisory Council and listen for yourself how they hope to improve OnForce in the coming months.

This entry was posted on Tuesday, June 23rd, 2009 at 9:19 am and is filed under Inside OnForce, Pros Community. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.