Webinar About Automating IT Services, Wednesday, 7/16
July 9th, 2008 by mattWe’ve gotten together with our friends from Autotask to put together a webinar about how solution providers and MSPs of all sizes can automate their IT services fulfillment and increase margins.
Panelists include: Don Anderson, Knowledge Manager from OnForce; Brian Sherman, Director of Industry Alliance from Autotask; and Steve Noel, Senior Engineer from Autotask. All OnForce buyers and pros are invited to this one-hour event.
Date: Wedneday, July 16th
Time: 1pm - 2pm ET
Registration: Join us for this discussion of best practices and proven methods to reduce overhead, improve response times and scale your services business.
It’s a great time to be an IT service provider, but there are many questions you face each day such as: How do I expand my geographic reach effectively without adding personnel? Or…How can I improve my customer service levels without additional overhead? Join Autotask and OnForce for answers to these questions and a discussion on automation and outsource management.
This one-hour event will cover:
-Market and technology trends for IT outsourcing
-Automating mission-critical IT processes, including billing, managed services, time entry, SLA management, and lead generation
-Best practices for growing geographic coverage, accessing specialized skill sets, or backing up your bench of W-2 techs with contract IT service pros
-How easy it is to use the Autotask and OnForce combination - Yes, they can be integrated, with powerful results.








