v 5.59 – released Apr 18 2013
We’re very excited to let you know about our latest mobile app updates that are driving continued efficiencies as service work gets done in the field.
OnForce Pros using iOS devices can grab the updated app from the App Store. Android users can sign up for our beta release today. We hope that you take advantage of these latest innovations to help you get work done more quickly and efficiently.
What This Means For Service Buyers
Paperless work signoff process with e-signature capture
We have created an eco-friendly, time-saving solution that enables OnForce Pros to collect customer signatures right on their mobile device. The signature functionality even works offline!
Instant upload of documents
OnForce Pros can now send service buyers the OnForce Work Signoff document before they have left the job site.
Improvements to the Document Management System
To enhance control over work order document requirements, we have made our Document Management System available to all OnForce service buyers. For buyers not already using OnForce to manage the return of work order documents, visit our Feature Spotlight page to learn more.
Additional enhancements include:
Out-of-the-box Work Signoff document
The OnForce Work Signoff is an out-of-the-box solution for capturing end user signatures. Service buyers can optionally choose to require the Work Signoff on any or all work orders. OnForce Pros can return documents using the Document Management System via their mobile app, fax, email, or direct upload.
Increased limits on managed work order documents
Service buyers can now attach up to ten required documents on a work order, to be managed by the OnForce Document Management System.
What This Means For OnForce Pros
New work order action menu for iPhone and Android
As we continue to add new features to the OnForce app, we need a place to put them all! We’ve added a new action tray to the accepted work order view. Use the menu button in the upper right corner of the screen or swipe left to reveal the tray and access all work order actions: from checking in, to uploading photos, to adding a note, and more.
Get signatures from your mobile device
Get the OnForce Work Signoff document signed through the OnForce mobile app! Enter the service details and on-site notes, then hand the device to the end user for them to review and sign the work order. No more faxing, scanning, emailing, or uploading the Work Signoff!
Work offline from your mobile device
All accepted work orders are now available offline for Pros using the OnForce mobile app. Access notes, contacts, and work details. Get documents signed offline and they will be submitted the next time the Pro’s device establishes a network connection.
Send a copy of the signed work order to end users
Include the end user’s email address when filling out the service details form in your OnForce mobile app and they will automatically be sent a signed copy of the work order by email.