December Pro of the Month: Jeffrey Trusedell

jeffrey trusedell

Each month, we recognize one Service Professional who has demonstrated a level of service that goes above and beyond job requirements. We are excited to announce Jeffrey Trusedell (Pro ID: 53191) as December’s award winner.

We recently had the opportunity to speak with Jeffrey about the Pro of the Month award and his experience as an OnForce Service Professional.

OF: Jeffrey, you are being recognized as a standout in your field. What primary qualities do you think have contributed to your success?
JT: I believe always going above and beyond expectations and delivering the best customer service possible have contributed to my success.

OF: What are your initial thoughts on being selected as OnForce’s Pro of the Month?
JT: It is a privilege and an honor.

OF: We are certainly honored to have you as one of our awesome Professionals! What qualities do you feel contributed to your success in this current role?
JT: I believe being as best of a technician as I can be has contributed to my success. Also, admitting I don’t know something, but I am willing to find the correct answer to the problem.

OF: What is one of the best things about being an independent Service Professional?
JT: One of the best things about being an independent service professional is the independence.

OF: That’s great! What do you think is one of the hardest things about being an independent Service Professional?
JT: Answering the man looking back in the mirror – at the end of the day I am solely responsible for my own success.

OF: What do you think motivated you to enter the workforce as an independent service professional versus taking more of a traditional career path?
JT: My entrepreneurial spirit and drive to be the best at what I do!

OF: Do you happen to have any words of wisdom for Professionals who may be starting out in the independent workforce?
JT: Don’t just do the job given, do the job the right and the best way. Also, go beyond the client expectations and follow ALL the directions – even if they don’t make sense to you, because they do make sense to the client, and that is what counts the most!

OF: Are there any shout-outs you’d like to make or additional comments you’d like to add?
JT: It is a pleasure working for ALL the buyers on OnForce! I treat it as an honor to work for my clients. I do the best that I can, every day, to make my clients’ projects the best that they can be, as I want a client for a lifetime, not just for one project or job.

Thank you for the kind words, Jeffrey, and we thank you for all your hard work and congratulations on being our December Pro of the Month!

Read more about Jeffrey and view a complete list of our previous Pro of the Month winner at OnForce.com. Be sure to check back next month to find out who snagged the Pro of the Month title in January!

About the Pro of the Month Awards

The OnForce Pro of the Month program recognizes select members of the OnForce Field Services independent workforce who consistently deliver high quality service. Recipients of this award have demonstrated a level of dedication that goes above and beyond job requirements. As a member of the OnForce Field Services talent community, these service professionals have been identified as a standout performer in the field.

November Pro of the Month: Jim Ruiz

Each month, we recognize one Service Professional who has demonstrated a level of service that goes above and beyond job requirements. We are excited to announce Jim Ruiz (Pro ID: 40856) as November’s award winner.

We recently had the opportunity to speak with Jim about the Pro of the Month award and his experience as an OnForce Service Professional.

OF: Jim, you are being recognized as a standout in your field. What primary qualities do you think have contributed to your success?
JR: My Background includes Degree in Electronic – Computer Engineering, Certifications and 17 years plus experience, I believe that experience and education has contributed to my success.

OF: What are your initial thoughts on being selected as OnForce’s Pro of the Month?
JR: Feeling gratified. Thank you.

OF: We are certainly honored to have you as one of our awesome Professionals! What qualities do you feel contributed to your success in this current role?
JR: I believe in quality service within a reasonable amount of time contributed to my success in this role.

OF: What is one of the best things about being an independent Service Professional?
JR: One of the best things about being an independent service professional is making my own decisions and feeling accomplished.

OF: That’s great! What do you think is one of the hardest things about being an independent Service Professional?
JR: All the work that comes with owning your own business is one of the hardest things.

OF: Very true. What do you think motivated you to enter the workforce as an independent service professional versus taking more of a traditional career path?
JR: I actually did take the traditional career path but when the economy was slow and jobs were few, I decided to take things into my own hands and haven’t looked back.

OF: Aside from becoming our Pro of the Month, do you have any other awards, honors or certifications you’d like to share?
JR: In 2012 I won a Best of OnForce award, and I also have CompTia A+, Network, Microsoft and HP certifications.

OF: Do you happen to have any words of wisdom for Professionals who may be starting out in the independent workforce?
JR: Be determined, gain experience and always improve your skills to build your client base.

OF: Are there any shout-outs you’d like to make or additional comments you’d like to add?
JR: In my opinion no other platform compares to OnForce which is always professional and looking to making improvements.

Thank you for the kind words, Jim, and we thank you for all your hard work and congratulations on being our November Pro of the Month!

Read more about Jim and view a complete list of our previous Pro of the Month winner at OnForce.com. Be sure to check back next month to find out who snagged the Pro of the Month title in December!

About the Pro of the Month Awards

The OnForce Pro of the Month program recognizes select members of the OnForce Field Services independent workforce who consistently deliver high quality service. Recipients of this award have demonstrated a level of dedication that goes above and beyond job requirements. As a member of the OnForce Field Services talent community, these service professionals have been identified as a standout performer in the field.

October Pro of the Month: Arie Steele

Each month, we recognize one Service Professional who has demonstrated a level of service that goes above and beyond job requirements. We are excited to announce Arie Steele (Pro ID: 117167) as October’s award winner.

We recently had the opportunity to speak with Arie about the Pro of the Month award and his experience as an OnForce Service Professional.

OF: Arie, you are being recognized as a standout in your field. What primary qualities do you think have contributed to your success?
AS:  The first thing is – you have to love what you do in order to have the passion that strengthens me to perform my best, and the second thing – is having the “I’m not leaving until it’s done” attitude.

OF: What are your initial thoughts on being selected as OnForce’s Pro of the Month?
AS: I am honored to be a part of such an awesome team. It feels great to know that my hard work and dedication gets noticed. I’m very humbled and grateful.

OF: We are certainly honored to have you as one of our awesome Professionals! What qualities do you feel contributed to your success in this current role?
AS: I believe that great customer service, patience, and being courteous and pleasant along with my unique ability of quality performance have contributed to my success.

OF: What is one of the best things about being an independent Service Professional?
AS: One of the best things is being exposed to a wider variety of work environments and being able to build my skills. Also, meeting different people and creating new opportunities by networking to expand my business.

OF:  That’s great! What do you think motivated you to enter the workforce as an independent service professional versus taking more of a traditional career path?
AS: I like to have control of my ability to grow my business to its full potential, as there are no limitations on learning and teaching my knowledge.

Q: Do you happen to have any words of wisdom for Professionals who may be starting out in the independent workforce?
AS: I would tell them to make sure they like the profession they enter, create their own unique ability to stand out, and share their talent with future independent professionals.

Q: Are there any shout-outs you’d like to make or additional comments you’d like to add?
AS: I would like to give a shout out to the OnForce Workforce Solutions team – special thanks to Julia Devine and Justin Gonzalez for believing in me and giving me an opportunity to be a part of such an amazing team. Thanks for taking a chance, I’m forever grateful for your continued support.

You are very welcome, Arie, and we thank you for all your hard work and congratulations on being our October Pro of the Month!

Read more about Arie and view a complete list of our previous Pro of the Month winner at OnForce.com. Be sure to check back next month to find out who snagged the Pro of the Month title in November!

About the Pro of the Month Awards

The OnForce Pro of the Month program recognizes select members of the OnForce Field Services independent workforce who consistently deliver high quality service. Recipients of this award have demonstrated a level of dedication that goes above and beyond job requirements. As a member of the OnForce Field Services talent community, these service professionals have been identified as a standout performer in the field.

Mobile App Enhancements: Complete-for-Payment Now Available for Field Service Pros

We are excited to announce the latest update to our mobile app for field service professionals! You have been using our mobile app for years to connect with and accept new work opportunities, but have never been able to complete the work order or submit for payment. Now you can! Gone are the days of needing to login to the web-based application to complete a job. You can now manage an engagement from start to finish, all from your mobile device.

Updates to the Mobile App Include:

  • Complete for Payment: Complete a work order and submit for payment right from the mobile app
  • Quick Access to Action Items: Check in and out of job, complete requirements, and access communication tools within fewer steps
  • In-App Tutorials: Get up to speed while on the go with in-app access to tutorial about the functionality

OnForce field service pros are already raving about the recent changes:

  • “The new app is a huge improvement over the previous one. It’s faster and a lot more stable.” – OnForce Pro since 2011
  • “I find the app quite user friendly and comfortable to navigate!” – OnForce Pro since 2010
  • “I just completed my first work order using the new app and it was fantastic! The app allowed me access to everything that I needed to care for the job. It is great!” – OnForce Pro since 2012

Don’t have the app? Download the iOS or Android app now!
onforce-for-android onforce-for-apple

 

Get a sneak peak into the latest updates: 
Android Updates:

iOS Updates:

Work Order Actions and Details Tab:
Accepted Work Order Actions w Complete for Payment  details tab

 

 

 

 

Work Order Check-in Button:
New Accepted Work Order Viewcheck in button

 

 

 

 

 

Complete for payment functionality:
Andriod Payment and Service Time EntryPayment 1

 

 

 

 

 

The updated iOS app for Apple users is now available in the iTunes store, and the updated Android app is now available on the Google Play store. If you have any feedback on the new mobile update, please contact: mobile_feedback@onforce.com.

September Pro of the Month: Donovan Schlunt

4onforce

Each month, we recognize one Service Professional who has demonstrated a level of service that goes above and beyond job requirements. We are excited to announce Donovan Schlunt (Pro ID: 174313) as September’s award winner.

We recently had the opportunity to speak with Donovan about the Pro of the Month award and his experience as an OnForce Service Professional.

OF: Donovan, you are being recognized as a standout in your field. What primary qualities do you think have contributed to your success?
DS:  Being friendly, patient, observant, and experienced, I believe has contributed to my success.

OF: What are your initial thoughts on being selected as OnForce’s Pro of the Month?
DS: It is great to be recognized in such a large and growing field of service professionals.

OF: We are certainly honored to have you as one of our awesome Professionals. What qualities do you feel contributed to your success in this current role?
DS: I believe that having a great Pro Supervisor, my willingness to learn and travel, and taking customer service a step beyond what is expected of me, have contributed to my success.

OF: What is one of the best things about being an independent Service Professional?
DS: Making your own schedule, being your own boss, and driving on a beautiful sunny day with the music blasting and hair blowing!

OF:  That’s great! What do you think motivated you to enter the workforce as an independent service professional versus taking more of a traditional career path?
DS: I feel that many companies are scaling back in-house jobs and relying on people like me for quality and timely work.

Q: Do you happen to have any words of wisdom for Professionals who may be starting out in the independent workforce?
DS: My advice would be to bid often, read and research often, get your hands dirty, and go for it!

Q: Are there any shout-outs you’d like to make or additional comments you’d like to add?
DS: Big shout-out to everyone at CramerTech, Inc., Soap Floats Recording in Cincinnati, OH, and all my fellow road warriors!

Great! Donovan, we thank you for all your hard work and congratulations on being our September Pro of the Month!

Read more about Donovan and view a complete list of our previous Pro of the Month winner at OnForce.com. Be sure to check back next month to find out who snagged the Pro of the Month title in October!

About the Pro of the Month Awards

The OnForce Pro of the Month program recognizes select members of the independent workforce who consistently deliver high quality service. Recipients of this award have demonstrated a level of dedication that goes above and beyond job requirements. As a member of the OnForce talent community, these Service Professional have been identified as a standout performer in the field.